Happy Aussie Customers
Frequently Asked Questions
How do Balance Bodies products work?
Body Balance products use simple, effective external devices designed to support your body’s natural strength, posture and comfort.
Each product delivers gentle, targeted assistance to help improve muscle coordination, alignment and overall physical ease, without anything internal or ingestible.
Whether it's enhancing posture, easing tension or supporting daily movement, Body Balance helps your body work better and feel better, so you can move confidently through every laugh, step, stretch or workout.
Will Balance Bodies products make my life more comfortable?
Absolutely. Body Balance is made to bring more ease into your day.
Our devices are designed to support your body from the outside, helping reduce strain, improve comfort and make everyday activities feel smoother and lighter.
Whether you’re working, travelling or relaxing at home, Body Balance helps your body stay supported so you can enjoy your day with less discomfort and more freedom - all from the comfort of your own home.
Where are you located?
Our head office is located in Sydney.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 2-4 business days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at balancebodiesau@gmail.com.
Our operating times are Monday to Friday, 8AM - 8PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Balance Bodies, we’re allergic to discomfort and “why does my body do this?” moments. Our mission is simple: create clever, comfy devices that keep your body supported and drama-free - so you can laugh, stretch, travel and live without the awkward interruptions.
Fast, Free & Secure Shipping Australia Wide
Sick of waiting weeks for your order? Not here. We deliver fast and free shipping services exclusively within Australia - because comfort shouldn’t be delayed. Every order’s packed with care, tracked to your door and usually arrives within 2-4 days. Too easy.